Shipping Policy
At Spicechest, we strive to provide our customers with the best possible shopping experience. Our shipping policy outlines the terms and conditions for shipping our spice products.
Shipping Charges
- For orders below ₹499, an additional Rs 60 shipping charge will be applied.
- For orders above ₹499, shipping charges will be free.
Delivery Timeframe
- We strive to deliver our products within 8-9 working days from the date of order confirmation.
- For orders within Bangalore, delivery will be made within 3-4 working days.
- Delivery timelines may vary depending on the location and availability of courier services.
Return and Replacement Policy
- Due to the nature of our products (spices and food items), we do not accept returns.
- However, if you receive a product that is different from your original order or arrives damaged, we will replace it free of charge.
Damage During Transit
- Please note that we take utmost care in packaging and shipping our products.
- In case of any damage during transit, we will replace the damaged product free of charge.
Payment Terms
- We do not accept Cash on Delivery (COD) payments.
- All payments must be made online through our secure payment gateway.
Order Cancellation
- Once an order is placed, it cannot be cancelled.
- By placing an order with us, you acknowledge that you have read, understood, and agreed to our shipping terms and conditions.
Contact Us
If you have any questions or concerns about our shipping terms and conditions, please feel free to contact us at spice@spicechest.com or +91 9878560897