At Spice Chest, we aim to provide a seamless shopping experience. If you need to cancel an order or request a refund, please read our policy below.

1.Order Cancellation Policy – Spicechest

  • At Spice Chest, we aim to process your orders quickly so you can enjoy our flavorful masalas as soon as possible. Please read our cancellation policy carefully:

    • Orders cannot be canceled once placed.
      When you confirm your order, please ensure all details — including products, shipping address, and contact information — are correct.
    • No cancellations after dispatch.
      Once an order is shipped, it cannot be canceled under any circumstance.
    • Need to update your address or contact info?
      Contact our customer support immediately after placing your order. We may be able to assist before the order is dispatched.

    📧 Email: spice@spicechest.in
    📞 Phone/WhatsApp: +91 98785 60897

  • Return & Refund Policy – Spice Chest

    At Spice Chest, your satisfaction is important to us. If something’s not right with your order, we’re here to help.

    2. Returns are accepted if:

    • The product is damaged, defective, or incorrect.
    • You contact us within 24 hours of delivery.
    • The item is unused, unopened, and in its original packaging.

    📝 How to request a return:

    1. Email or WhatsApp our support team.
    2. Provide your order details and clear photos/videos showing the issue.

3. Return & Refund Policy

  • Return & Refund Policy – Spicechest

    At Spice Chest, your satisfaction is important to us. If something’s not right with your order, we’re here to help.

    ✅ Returns are accepted if:

    • The product is damaged, defective, or incorrect.
    • You contact us within 24 hours  of delivery.
    • The item is unused, unopened, and in its original packaging.

    📝 How to request a return:

    1. Email or WhatsApp our support team.
    2. Provide your order details and clear photos/videos showing the issue.

    3. Replacements or Credit Notes:

      • A replacement product will be dispatched after verifying your return request and issue.

      • If you opt for a credit note, it will be issued within 24 hours of approval — which you can use on your next purchase with us.